Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient location
Spacious rooms
Poor dining experience
Ineffective cooling system
7.8/10
Very good
Rooms
5.7
Location
7.7
Service
5.7
Dining
5.3
Guest reviews
7.8/10
based on 3 reviews
6.5
6.5/10 based on 281 reviews
Lee
United Kingdom,
November
2023
6.6/10
The hotel offers good rooms with necessary amenities, but the cooling system needs improvement. The service could be more accommodating and informed about hotel operations. The location is excellent near the airport, especially for travelers with odd-hour flights. The dining experience is below par, lacking proper layout and space. However, the facilities are convenient for guests.
Rooms
6.0
The rooms are spacious, clean, and have all necessary amenities, but the cooling system is old and ineffective.
Service
7.0
The service could be more accommodating and better informed about hotel operations.
Location
8.0
The location is excellent near the airport, being extremely convenient for travelers with odd-hour flights.
Dining
5.0
The dining experience is below par, lacking proper layout and space.
Facilities
7.0
The facilities are suitable for guests' needs.
Convenient location
Poor dining experience
Janet
United Kingdom,
October
2023
5.0/10
The hotel is very convenient for transit stays and near the airport. The rooms have required facilities but were not clean. The service was lacking, with an arrogant manager during check-in and no chance to try breakfast due to an early flight. The location is cozy and relaxing, although finding a cab at 1 am can be difficult. Dining options were adequate, but not available for this booking. Overall, good for short stays if cleanliness and service improve.
Rooms
5.0
The rooms have required facilities, but they were not clean.
Service
5.0
The service was lacking with an arrogant manager and no breakfast due to an early flight.
Location
7.0
The location is cozy and relaxing, very close to the airport.
Dining
5.0
Dining options were adequate, but not available for this booking.
Facilities
6.0
Basic facilities available.
Ernest
United Kingdom,
July
2023
7.0/10
I had a mixed experience at the hotel. The rooms were a bit disappointing due to insects in the bathroom and poor condition, but they were surprisingly comfortable and beautifully done. The service was good overall, although it could be more courteous and helpful in some aspects. The location was very convenient for transit stays, being extremely close to the airport, but the facility and food quality weren't up to expectations. The dining offerings were adequate for a working business trip, with some variety. However, the cleanliness and maintenance of the room left something to be desired, especially with smoke and cigarette buds scattered around.
Rooms
7.0
The rooms were comfortable and beautifully done, but I encountered insects in the bathroom and noticed smoke and cigarette buds throughout the place.
Service
7.0
The service was good, but it needs improvement in terms of being more courteous and helpful.
Location
8.0
The hotel's location was ideal for transit stays, being very near to the airport, although the cleanliness standards within the room were lacking.
Dining
6.0
The dining options were adequate for my business trip needs, providing what I required, but some aspects fell below par.
Facilities
The facility could benefit from better maintenance and cleaning to enhance the overall experience.